Responsible gambling

Responsible Gambling at Lake City Casino Penticton

At Lake City Casino Penticton, we understand the importance of responsible gaming practices and are committed to providing our patrons with a safe and enjoyable experience.

Self-Exclusion

We encourage individuals who feel they have difficulty controlling their gambling habits to consider enrolling in our self-exclusion program. This voluntary exclusion can last for defined periods (6 months, 1 year, or longer) and prevents access to the casino's premises during that time.

Time-Outs and Cooling-Off Periods

For those experiencing difficulties with gambling, we offer short-term breaks through responsible-gambling messaging and staff interventions. Online patrons can also temporarily suspend their accounts and set session limits for added control.

Deposit Limits

Patrons are free to establish deposit ceilings online or by discussing them with casino staff in person at Lake City Casino Penticton.

Reality Checks

To help you stay aware of your gaming habits, we display reminders about time spent playing and odds on screens throughout the premises. Our goal is not only to provide an entertaining experience but also to guide responsible decision-making while gaming.

For assistance or information regarding our Responsible Gaming program, please refer to:

• Gamblers Anonymous for peer support
• Local helplines offering counseling services
• Educational resources such as pamphlets and posters distributed throughout the casino